Security

How can I turn on biometrics?
Please follow the steps below to turn on biometrics for your account  Open the Sats App Tap on the profile (on the top right of the screen) Tap on ...
Mon, 4 Sep, 2023 at 12:34 AM
I forgot my PIN
To reset your PIN,: Open the Sats app On the login page tap  "Forgot PIN"  Read the prompt and tap “Yes, reset.” A new PIN will be sen...
Sat, 11 Feb, 2023 at 5:17 PM
How can I change my current PIN
To change your current PIN, please follow the steps below: Open the Sats App Tap on the profile (on the top right of the screen) Tap on "Secur...
Mon, 4 Sep, 2023 at 12:35 AM
I have lost my phone
As soon as you retrieve your SIM, download the Sats app on any other phone, you can login with your phone number then continue transacting as usual.    In...
Sat, 11 Feb, 2023 at 5:17 PM