Security

How can I turn on biometrics?
Please follow the steps below to turn on biometrics for your account  Open the Sats App On the bottom right of the home page, tap "Account" ...
Sat, 11 Feb, 2023 at 5:16 PM
I am unable to get OTP
Here are some steps that might help resolve any delays with receiving your OTP: Click on the "Resend OTP" button Text ALLOW to 2442 En...
Sun, 26 Feb, 2023 at 9:21 PM
How can I add PIN to my account
To add a PIN to your Sats account, Open the Sats App On the bottom right of the home page, tap "Account" Tap on "Security" E...
Sat, 11 Feb, 2023 at 5:16 PM
I forgot my PIN
To reset your PIN,: Open the Sats app On the login page tap  "Forgot PIN"  Read the prompt and tap “Yes, reset.” A new PIN will be sen...
Sat, 11 Feb, 2023 at 5:17 PM
How can I change my current PIN
To change your current PIN, please follow the steps below: Open the Sats app On the bottom right of the home page, tap "Account" Tap on &...
Sat, 11 Feb, 2023 at 5:17 PM
I have lost my phone
As soon as you retrieve your SIM, download the Sats app on any other phone, you can login with your phone number then continue transacting as usual.    In...
Sat, 11 Feb, 2023 at 5:17 PM