When you save, it usually takes 15 minutes for your wallet to be credited. But sometimes, there can be a delay of a few hours because of problems with the bank or cell phone network

If it takes more than 2 hours to credit your wallet and you’ve confirmed that the funds haven’t been returned to your account, please reach out to us with your order number at support@sats.co. We will be happy to look into your transaction and make sure it gets resolved quickly.