Sats App

How Sats works 7

• What is Sats App?
• Why should I use the Sats App?
• What is the guarantee that my money is safe?
• Who is the team behind Sats App?
• How do I create a Sats App Account?

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Naira Wallet 8

• How do I activate my Naira Wallet
• How do I fund my Naira wallet?
• Can I send money to a Nigerian Bank Account?
• How do I send money to a Nigerian Bank Account?
• What is the Minimum amount to fund my wallet with?

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USD Wallet 7

• How do I open a USD wallet account?
• How do I fund my USD Wallet?
• How do I convert my USD to Naira?
• Does the price of the dollar going up or down affect my savings?
• Can I send my dollars to someone else?

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Fees 7

• Are there fees for using the Naira Wallet?
• Are there charges when converting my Naira to USD?
• Are there charges when converting my USD to Naira?
• Are there any additional fees for bill payments?
• Is there a fee for using the send and receive feature?

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KYC and Limit 7

• What is KYC?
• What documentation do I need for the KYC Level 1?
• What documentation do I need for KYC Level 2?
• How long does the KYC take?
• What happens if the KYC fails?

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Bill Payments 2

• Can I pay for my bills with Sats Apps?
• If I have issues paying bills, what should I do?

Send / Receive 4

• How do I send money to another Sats App user?
• How long does it take for the money to be sent or received?
• Can I cancel a payment after it has been sent?
• What happens if I accidentally send money to the wrong person?

Sats Virtual Card 11

• How do I get a Sats virtual card?
• How do I get the details for my Sats virtual USD card
• How do I add funds to my virtual card?
• How can I check my virtual card balance?
• Can I use a virtual card for online purchases

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Sats App Saturday 8

• What is Sats App Saturday
• How Do I participate in the Sats App Saturday
• How long can I keep my money saved?
• I participated but did not win
• What happens after my lock’s due date expires?

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Security 7

• Is the Sats App insured or Licensed by NDIC and CBN?
• Can I trust the Sats App with my personal information?
• What should I do if I suspect a security issue on my Sats App account?
• How can I turn on biometrics?
• I forgot my PIN

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Rewards 2

• Can I refer my friends?
• How does the Cashback work?