Sats App

How Sats works 5

• What is Sats App?
• Who is the team behind Sats App?
• Who are Sats App Agents? And why am I transferring money to an agent
• What is the guarantee that my money is safe?
• Sats App Account Level and Limit

Digital Dollars 4

• What are digital dollars?
• Does the price of the dollar going up or down affect my savings?
• Can I send my digital dollars to someone else?
• Can I use my digital dollars to shop online or pay for services?

Add Cash/Cash out 4

• How to add my bank account?
• How can I start saving on Sats App
• How long does it take to get my money when I withdraw?
• How long does it take for my wallet to be credited when I Save?

Fees 2

• What are your fees?
• Why am I paying to withdraw or save ?

Security 4

• How can I turn on biometrics?
• I forgot my PIN
• How can I change my current PIN
• I have lost my phone

Rewards 2

• Can I refer my friends?
• How does the Cashback work?

KYC and Limit 7

• What is KYC?
• What documentation do I need for the KYC Level 1?
• What documentation do I need for KYC Level 2?
• How long does the KYC take?
• What happens if the KYC fails?

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Send / Receive 6

• How do I send money to another Sats App user?
• Can I send money to someone who doesn't use Sats App
• How long does it take for the money to be sent or received?
• Is there a fee for using the send and receive feature?
• Can I cancel a payment after it has been sent?

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Sats Virtual Card 11

• How do I get a Sats virtual card?
• How do I get the details for my Sats virtual USD card
• How do I add funds to my virtual card?
• How can I check my virtual card balance?
• Can I use a virtual card for online purchases

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