Sats App
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Knowledge base
Popular Topics
How Sats works
4
What is Sats?
Who is the team behind Sats?
Who are Sats Agents? And why am I transferring money to an agent
What is the guarantee that my money is safe?
Save/Withdraw
6
How to add my bank account?
How can I start saving on Sats
Is there a minimum amount I must save, and is there a limit to how much I can save?
Can I withdraw my money anytime?
How long does it take to get my money when I withdraw?
View all 6
Digital Dollars
4
What are digital dollars?
Does the price of the dollar going up or down affect my savings?
Can I send my digital dollars to someone else?
Can I use my digital dollars to shop online or pay for services?
Fees
2
What are your fees?
Why am I paying to withdraw or save ?
Security
6
How can I turn on biometrics?
I am unable to get OTP
How can I add PIN to my account
I forgot my PIN
How can I change my current PIN
View all 6
Rewards
2
Can I refer my friends?
How does the Cashback work?
KYC and Limit
7
What is KYC?
What documentation do I need for the KYC Level 1?
What documentation do I need for KYC Level 2?
How long does the KYC take?
What happens if the KYC fails?
View all 7
Send / Receive
6
How do I send money to someone using the app?
Can I send money to someone who doesn't use Sats App
How long does it take for the money to be sent or received?
Is there a fee for using the send and receive feature?
Can I cancel a payment after it has been sent?
View all 6
Sats VIRTUAL CARD
11
How do I get a Sats virtual card?
How do I get the details for my Sats virtual USD card
How do I add funds to my virtual card?
How can I check my virtual card balance?
Can I use a virtual card for online purchases
View all 11